Terms, Conditions & Policies

Terms and conditions

REGISTRATION TERMS AND CONDITIONS

0. Application of these Registration terms and conditions
These terms and conditions apply to all activities, services and supplies provided in the framework of the ASSET PERFORMANCE conference organised in Antwerp, Belgium on 18-19 November, 2026, hereafter referred to as “ASSET PERFORMANCE” by V.Z.W. Belgian Maintenance Association (BEMAS), with registered office at Avenue des Arts / Kunstlaan 6-9, 1210 Brussels (Belgium), enterprise number BE0438.509.878, hereafter referred to as “ORGANISER”.
By registering for ASSET PERFORMANCE, each person attending or intending to attend ASSET PERFORMANCE, hereafter referred to as “Attendee”, and any third party taking care of the registration of the Attendee , acknowledges that he or she has read and agrees to these terms and conditions.

1. Registration
The registration is only final after:
•    completion of the online registration form available at www.assetperformance.eu;
•    acceptance of these registration terms and conditions, the codes of conduct and the privacy statement;
•    the payment of the total amount due.

The ORGANISER can accept or refuse registrations at his own discretion. All registration fees mentioned on the website and in publicity are exclusive 21% Belgian VAT. More information on how to reclaim this VAT can be found in the ‘Invoicing and VAT Policy’. Attendees must be 18 years of age on the first day of the Event to attend this event and all related events.

2. Invoicing & Payment Policy
Please select the appropriate payment method when registering online and contact info@assetperformance.eu with any questions. Payment can be made by credit card at the time of the online registration. Wire transfers are also accepted. In that case an online registration of the Attendee (s) as participant(s) will also be required. An invoice will be issued for each purchase. The total amount due will include 21% Belgian VAT. Purchase orders are for the sole purpose of defining quantities, prices and describing the registration(s) to ASSET PERFORMANCE to be provided under these terms and conditions and to this extent only are incorporated as a part of these terms and conditions and all other terms in purchase orders are rejected. We thank you for a prompt payment of the invoice if payment has not been made by credit card at the time of the online registration. In that case the invoice is payable to the ORGANISOR within 14 days of issuance. At the expiration of this time limit, we will send a gentle reminder. In case of failure to pay within 8 days after this reminder a notice of remedy can be sent. The Attendee expressly accepts that in case of failure to pay an invoice at the due date, he/she will be liable, even without prior notice of remedy, to pay a conventional / extra judicial indemnity fixed at 10% of the remaining due balance with a minimum of € 150, and of a conventional interest at a rate of 10 % per year. In any case, payment must be received in full prior to ASSET PERFORMANCE, otherwise entry will not be permitted.
In the case that an appointed agency or other third party does not discharge payment of the invoice, charges will revert back to the Attendee and may, at the sole discretion of the ORGANISER, include an administrative surcharge of up to 10% of the total rates.

The invoices for attending Asset Performance will be issued by:
BEMAS - Belgian Maintenance Association vzw/asbl
Avenue des Arts - Kunstlaan 6 - 9
B-1210 Brussels
BELGIUM
Phone: +32 2 706 85 41
Email: info@bemas.org
VAT registration number: BE 0438.509.878
D-U-N-S Number: 504759028

All prices mentioned on the website and brochures are in EURO and 21% Belgian VAT not included. The total amount invoiced for attending the Asset Performance conference will include the VAT (21% added).

3. Cancellation Policy
Cancellation from the Attendee made after a failed visa application will be refunded the registration fees paid less an administration charge of € 50 per Attendee registered providing notification is received by ten (10) days prior to the first day of ASSET PERFORMANCE including proof of the VISA refusal. In any other event that the Attendee notifies the ORGANISER of the Attendee’s intent to cancel his/her registration by ninety (90) days prior to the first day of ASSET PERFORMANCE, a full refund will be made, minus a 10 % administration charge. In the event that the Attendee notifies the ORGANISER of the Attendee ’s intent to cancel his/her registration by fourty five (45) days prior to the first day of ASSET PERFORMANCE, a 50% refund of monies received, will be made. No refunds will be made for cancellations after such date. The Attendee can substitute a person from the same company by written request (email or letter). All cancellations by the Attendee must be made in writing (email or letter). Absence at ASSET PERFORMANCE, with or without last minute notification, does not entitle to any refund of monies received or waiver of the registration fee to be paid. Of course in this case the Attendee is entitled to a copy of the conference proceedings. The ORGANISOR has the discretionary right to modify the program schedule and/or the content of the activities at ASSET PERFORMANCE. These changes do not create any rights for the Attendee to cancel his/her registration.
If for any cause beyond the control of the ORGANISER  - such as, but not limited to, the destruction of the event facilities by an act of God, public enemy, authority of law, fire or other force - the ORGANISER is unable to comply with the terms of these terms and conditions and hold ASSET PERFORMANCE, these terms and conditions shall be considered terminated and any payments made hereunder by the Attendee shall be refunded to the Attendee, less expenses incurred by the ORGANISER  to the date of the termination allocable to the registered attendees after pro-ration thereof among all registered attendees of ASSET PERFORMANCE. The ORGANISER shall also have the right to terminate these terms and conditions upon notice to the Attendee for convenience on or before the date which is one hundred eighty (180) days prior to the first day of ASSET PERFORMANCE in which case the ORGANISER will refund all payments made hereunder by the Attendee.

Cancellation due to Covid-19 circumstances

A distinction is made between the following circumstances:
•    The government determines that large-scale events cannot take place: As the conference session are recorded, Attendees can watch the recordings on demand. The Attendee will receive a refund of the ticket costs, minus the cost for online participation.
•    The Attendee tested positive for covid-19 and therefore cannot attend the event on site: upon presentation of a positive test or a doctor’s note, the Attendee will receive a refund of the ticket cost, minus the cost for online participation.
•    The host country Belgium or the Attendee's country of origin imposes restrictive quarantine measures because of Covid-19 circumstances: The Attendee will receive a refund of the ticket costs, minus the cost for online participation.
•    In all other cases the standard cancellation conditions apply.

4. Release and Consent
The Attendee hereby grants permission to the ORGANISER  to use his/her image, likeness and the sound of the Attendee ’s voice as recorded on audio, video or other type of tape or recording mechanism during any on-site and off-site gatherings during ASSET PERFORMANCE without payment or any other consideration. The Attendee understands that his/her image may be edited, copied, exhibited, published or distributed. The Attendee waives any right to royalties or other compensation arising or related to such use.
Further, the Attendee agrees that the ORGANISER may use his/her name, job title and contact information such as email address: (a) to be able to process the registration for the ASSET PERFORMANCE conference, to deliver the desired products and to be able to show you other services and initiatives that might interest you (commission and legitimate interest); (b) to invite the Attendee to participate in optional satisfaction surveys and feedback; (c) to send the Attendee any information required (execute assignment); (d) to occasionally send you a newsletter with offers or information that may interest you (permission of the person involved); (e) to inform sponsors and other (media)partners, when the Attendee consented to do so by giving his consent during registration or by having his badge scanned; (f) to inform sponsors of your presence at the conference and at their respective sessions; (g) to use for marketing purposes to define our target audience and send customised advertising messages. The Attendee can also be contacted for an Appointment, in which case their data is available to people who want to make an appointment with them.
The Attendee hereby also grants permission to the organisers to publish the Attendee ’s name, the name of his/her employer and his/her job title in a publicly accessible ASSET PERFORMANCE attendance list made available in different forms (digital, online, printed).

AUDIO AND VIDEO RECORDING
By attending this event, you acknowledge and agree that BEMAS has the right to use, reproduce, broadcast, rebroadcast, or incorporate in any manner whatsoever, all or any portion of photographs and/or videos of you or your participation in the Event for use in marketing materials and/or training materials and for internal use (“Materials”). You irrevocably, grant, transfer, and assign a nonexclusive, perpetual, worldwide, royalty free right and license to BEMAS, if any, in and to the Materials and all copyrights in the Materials arising in any jurisdiction throughout the world, including the right to register and sue to enforce such copyrights against infringers. You understand that the Materials may be substantially edited, altered, rearranged or modified. To the maximum extent permitted by law, You hereby waive any moral rights you may have in the Materials.

LEAD RETRIEVAL
By allowing a sponsor to receive your contact information throughout the event by scanning the qr code on the badge, you are opting-in to receiving communications from that entity. You will be subject to their communications and privacy policy and must opt-out with them directly.

5. Waiver of Liability
The Attendee assumes all risks associated with the Attendee ’s attendance and participation in all on-site and off-site activities that are part of or incident to ASSET PERFORMANCE. The Attendee will indemnify, defend and hold the ORGANISER, its officers, directors, employees, agents, successors and assigns harmless from all damages, loss, costs, expenses (including reasonable attorney’s fees) and liability arising out of or related to the Attendee ’s attendance and participation at ASSET PERFORMANCE, including without limitation, any damage caused by the Attendee or any of the Attendee ’s guests to any facilities utilized by the ORGANISER for ASSET PERFORMANCE.

6. Code of conduct
We are commited to creating a safe environment that is inclusive and free from discrimination, regardless of race, religion, color, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law.

All participants must abide by the following policy:
•    Expected Behavior
•    Be considerate of those around you.
•    Be respectful of others and viewpoints that may be different from your own.
•    Be mindful of your words and actions.

Unacceptable behaviors may include, but are not limited to:
•    Offensive or unwanted behavior or language related to race, religion, color, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law.
•    Visual harassment, such as sexual images or sexual language at the Event, including presentations and slide decks.
•    Intimidation or bullying, both online and/or in-person.
•    Sharing your event registration or making event content available to a BEMAS competitor.
•    Any other illegal activity not already covered above.
•    Sharing your event registration with another person(s).
•    Failure to follow any of the rules or regulations of the event or instructions of the event staff.

Consequences of Unacceptable Behavior
Unacceptable behavior will not be tolerated and could result in debarment from current, and/or any future BEMAS events. If a participant is seen engaging in unacceptable behavior, BEMAS may take any action they deem appropriate, up to and including expulsion from the event without warning or refund. If appropriate, local law enforcement may get involved.

Reporting Behavior
If you are the subject of, or witness to any violations of these Terms and Condition, you can contact us by sending an email to info@assetperformance.eu.
If necessary, conference staff are empowered to take appropriate actions that may include, but are not limited to, debarment from the conference without refund and/or involving venue security or local law enforcement.

The Terms and Conditions may be revised at any time by BEMAS and the terms are non-negotiable.

7. Views
The views expressed by any event attendee, speaker, sponsor are not necessarily those of BEMAS. All event attendees, speakers and sponsors are solely responsible for the content of any and all individual or corporation presentations, marketing collateral, advertising and online Web content.

8. General terms
THE ORGANISER  HEREBY DISCLAIMS ALL WARRANTIES WITH RESPECT TO ASSET PERFORMANCE, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, TITLE AND NON-INFRINGEMENT. These terms and conditions constitute the complete understanding of the parties regarding the subject matter hereof. No amendment, modification or waiver of any provision of these terms and conditions shall be effective unless inwriting and signed by both parties. If any provision of these terms and conditions is held to be invalid or unenforceable, the remaining portions shall remain in full force and effect and such provision shall be enforced to the maximum extent possible so as to effect the intent of the parties and shall be reformed to the extent necessary to make such provision valid and enforceable. No waiver of rights by either party may be implied from any actions or failures to enforce rights under these terms and conditions. THE ORGANISER  WILL HAVE NO LIABILITY FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THESE TERMS ANDCONDITIONS. IN NO EVENT WILL THE ORGANISER ’S TOTAL AGGREGATE LIABILITY FOR ANY DAMAGES ARISING FROM OR IN CONNECTION WITH THESE TERMS AND CONDITIONS AND ASSET PERFORMANCE WHETHER IN ACTIONS BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE ORGANISER HAS BEEN NOTIFIED OF THE POSSIBILITY THEREOF, EXCEED FIVE HUNDRED EURO (€ 500). THE FOREGOING LIMITATIONS, EXCLUSIONSAND DISCLAIMERS ARE AN ALLOCATION OF THE RISK BETWEEN THE PARTIES AND WILL APPLY TO THE MAXIMUMEXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS IN ITS ESSENTIAL PURPOSE. The laws of Belgium will govern these terms and conditions. In event of a dispute arising out of or related to these terms and conditions, each party will give the other prompt notice of the dispute, and both will meet promptly for good faith discussions to try to resolve the matter. If that fails, parties hereby agree to apply the CEPANI Mediation Rules to the dispute. The place of the mediation shall be Brussels (Belgium). The proceedings shall be conducted in the English language. Should the mediation fail, the dispute shall be finally settled under the CEPANI Rules of Arbitration by one or more arbitrators appointed in accordance with the said Rules. The place of the arbitration shall be Brussels (Belgium), the arbitration shall be conducted in the English language. The arbitrator must enforce the terms of these terms and conditions and will have no authority to award any damages in conflict with or in excess of the limitations and exclusions set forth in these terms and conditions. All notices must be in writing and shall be effective three (3) days after the date sent to the other party’s address given herein.

9. Changes
These Term and Conditions may change. We adapt these Terms and Conditions to make sure the details of the registration process and the Attendee’s participation at ASSET PERFORMANCE are clear and transparent. So please revisit this page regularly. The latest update dates from 10 July, 2026.

10. Questions or Complaints
If you still have questions or if you have complaints about our invoicing procedure or these Terms and Conditions, please contact info@assetperformance.eu and we will find an answer and/or solution.