Terms, Conditions & Policies
On this page, you can find:
Terms and conditions
Application of these Registration terms and conditions
These terms and conditions apply to all activities, services and supplies provided in the framework of the ASSET PERFORMANCE conference organised in Antwerp, Belgium on 25-26 October 2023, hereafter referred to as “ASSET PERFORMANCE” by V.Z.W. Belgian Maintenance Association (BEMAS), with registered office at Bd. A. Reyers 80, 1030 Brussels (Belgium), enterprise number BE0438.509.878, hereafter referred to as “ORGANISER”.a
By registering for ASSET PERFORMANCE, each person attending or intending to attend ASSET PERFORMANCE, hereafter referred to as “Attendee”, and any third party taking care of the registration of the Attendee , acknowledges that he or she has read and agrees to these terms and conditions.
1. Registration
The registration is only final after:
- completion of the online registration form available at www.assetperformance.eu;
- acceptance of these registration terms and conditions, the codes of conduct and the privacy statement;
- the payment of the total amount due.
The ORGANISER can accept or refuse registrations at his own discretion. All registration fees mentioned on the website and in publicity are exclusive 21% Belgian VAT. More information on how to reclaim this VAT can be found in the ‘Invoicing and VAT Policy’. Attendees must be 18 years of age on the first day of the Event to attend this event and all related events.
2. Invoicing & Payment Policy
Please select the appropriate payment method when registering online and contact info@assetperformance.eu with any questions. Payment can be made by credit card at the time of the online registration. Wire transfers are also accepted. In that case an online registration of the Attendee (s) as participant(s) will also be required. An invoice will be issued for each purchase. The total amount due will include 21% Belgian VAT. Purchase orders are for the sole purpose of defining quantities, prices and describing the registration(s) to ASSET PERFORMANCE to be provided under these terms and conditions and to this extent only are incorporated as a part of these terms and conditions and all other terms in purchase orders are rejected. We thank you for a prompt payment of the invoice if payment has not been made by credit card at the time of the online registration. In that case the invoice is payable to the ORGANISOR within 14 days of issuance. At the expiration of this time limit, we will send a gentle reminder. In case of failure to pay within 8 days after this reminder a notice of remedy can be sent. The Attendee expressly accepts that in case of failure to pay an invoice at the due date, he/she will be liable, even without prior notice of remedy, to pay a conventional / extra judicial indemnity fixed at 10% of the remaining due balance with a minimum of € 150, and of a conventional interest at a rate of 10 % per year. In any case, payment must be received in full prior to ASSET PERFORMANCE, otherwise entry will not be permitted.
In the case that an appointed agency or other third party does not discharge payment of the invoice, charges will revert back to the Attendee and may, at the sole discretion of the ORGANISER, include an administrative surcharge of up to 10% of the total rates.
The invoices for attending Asset Performance will be issued by:
BEMAS - Belgian Maintenance Association vzw/asbl
Bd. A. Reyers 80
B-1030 Brussels
BELGIUM
Phone: +32 2 706 85 41
Fax: +32 2 403 08 29
Email: info@bemas.org
VAT registration number: BE 0438.509.878
D-U-N-S Number: 504759028
All prices mentioned on the website and brochures are in EURO and 21% Belgian VAT not included. The total amount invoiced for attending the Asset Performance conference will include the VAT (21% added).
3. Cancellation Policy
Cancellation from the Attendee made after a failed visa application will be refunded the registration fees paid less an administration charge of € 50 per Attendee registered providing notification is received by ten (10) days prior to the first day of ASSET PERFORMANCE including proof of the VISA refusal. In any other event that the Attendee notifies the ORGANISER of the Attendee’s intent to cancel his/her registration by ninety (90) days prior to the first day of ASSET PERFORMANCE, a full refund will be made, minus a 10 % administration charge. In the event that the Attendee notifies the ORGANISER of the Attendee ’s intent to cancel his/her registration by fourty five (45) days prior to the first day of ASSET PERFORMANCE, a 50% refund of monies received, will be made. No refunds will be made for cancellations after such date. The Attendee can substitute a person from the same company by written request (email or letter). All cancellations by the Attendee must be made in writing (email or letter). Absence at ASSET PERFORMANCE, with or without last minute notification, does not entitle to any refund of monies received or waiver of the registration fee to be paid. Of course in this case the Attendee is entitled to a copy of the conference proceedings. The ORGANISOR has the discretionary right to modify the program schedule and/or the content of the activities at ASSET PERFORMANCE. These changes do not create any rights for the Attendee to cancel his/her registration.
If for any cause beyond the control of the ORGANISER - such as, but not limited to, the destruction of the event facilities by an act of God, public enemy, authority of law, fire or other force - the ORGANISER is unable to comply with the terms of these terms and conditions and hold ASSET PERFORMANCE, these terms and conditions shall be considered terminated and any payments made hereunder by the Attendee shall be refunded to the Attendee, less expenses incurred by the ORGANISER to the date of the termination allocable to the registered attendees after pro-ration thereof among all registered attendees of ASSET PERFORMANCE. The ORGANISER shall also have the right to terminate these terms and conditions upon notice to the Attendee for convenience on or before the date which is one hundred eighty (180) days prior to the first day of ASSET PERFORMANCE in which case the ORGANISER will refund all payments made hereunder by the Attendee .
Cancellation due to Covid-19 circumstances
A distinction is made between the following circumstances:
1. The government determines that large-scale events cannot take place: As the conference session are recorded, Attendees can watch the recordings on demand. The Attendee will receive a refund of the ticket costs, minus the cost for online participation.
2. The Attendee tested positive for covid-19 and therefore cannot attend the event on site: upon presentation of a positive test or a doctor’s note, the Attendee will receive a refund of the ticket cost, minus the cost for online participation.
3. The host country Belgium or the Attendee's country of origin imposes restrictive quarantine measures because of Covid-19 circumstances: The Attendee will receive a refund of the ticket costs, minus the cost for online participation.
4. In all other cases the standard cancellation conditions apply.
4. Release and Consent
The Attendee hereby grants permission to the ORGANISER to use his/her image, likeness and the sound of the Attendee ’s voice as recorded on audio, video or other type of tape or recording mechanism during any on-site and off-site gatherings during ASSET PERFORMANCE without payment or any other consideration. The Attendee understands that his/her image may be edited, copied, exhibited, published or distributed. The Attendee waives any right to royalties or other compensation arising or related to such use.
Further, the Attendee agrees that the ORGANISER may use his/her name, job title and contact information such as email address: (a) to be able to process the registration for the ASSET PERFORMANCE conference, to deliver the desired products and to be able to show you other services and initiatives that might interest you (commission and legitimate interest); (b) to invite the Attendee to participate in optional satisfaction surveys and feedback; (c) to send the Attendee any information required (execute assignment); (c) to occasionally send you a newsletter with offers or information that may interest you (permission of the person involved); (d) to inform exhibitors, sponsors and other (media)partners, when the Attendee consented to do so by giving his consent during registration or by having his badge scanned at the booth; (e) to inform sponsors of your presence at the conference and at their respective sessions. The Attendee can also be contacted for an Appointment, in which case their data is available to people who want to make an appointment with them.
The Attendee hereby also grants permission to the organisers to publish the Attendee ’s name, the name of his/her employer and his/her job title in a publicly accessible ASSET PERFORMANCE attendance list made available in different forms (digital, online, printed).
AUDIO AND VIDEO RECORDING
By attending this event, you acknowledge and agree that BEMAS has the right to use, reproduce, broadcast, rebroadcast, or incorporate in any manner whatsoever, all or any portion of photographs and/or videos of you or your participation in the Event for use in marketing materials and/or training materials and for internal use (“Materials”). You irrevocably, grant, transfer, and assign a nonexclusive, perpetual, worldwide, royalty free right and license to BEMAS, if any, in and to the Materials and all copyrights in the Materials arising in any jurisdiction throughout the world, including the right to register and sue to enforce such copyrights against infringers. You understand that the Materials may be substantially edited, altered, rearranged or modified. To the maximum extent permitted by law, You hereby waive any moral rights you may have in the Materials.
LEAD RETRIEVAL
By allowing an exhibitor and/or sponsor to receive your contact information throughout the event, you are opting-in to receiving communications from that entity. You will be subject to their communications and privacy policy and must opt-out with them directly.
5. Waiver of Liability
The Attendee assumes all risks associated with the Attendee ’s attendance and participation in all on-site and off-site activities that are part of or incident to ASSET PERFORMANCE. The Attendee will indemnify, defend and hold the ORGANISER, its officers, directors, employees, agents, successors and assigns harmless from all damages, loss, costs, expenses (including reasonable attorney’s fees) and liability arising out of or related to the Attendee ’s attendance and participation at ASSET PERFORMANCE, including without limitation, any damage caused by the Attendee or any of the Attendee ’s guests to any facilities utilized by the ORGANISER for ASSET PERFORMANCE.
6. Code of conduct
We are commited to creating a safe environment that is inclusive and free from discrimination, regardless of race, religion, color, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law.
All participants must abide by the following policy:
Expected Behavior
• Be considerate of those around you.
• Be respectful of others and viewpoints that may be different from your own.
• Be mindful of your words and actions.
Unacceptable behaviors may include, but are not limited to:
• Offensive or unwanted behavior or language related to race, religion, color, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law.
• Visual harassment, such as sexual images or sexual language at the Event, including presentations and slide decks.
• Intimidation or bullying, both online and/or in-person.
• Sharing your event registration or making event content available to a BEMAS competitor.
• Any other illegal activity not already covered above.
• Sharing your event registration with another person(s).
• Failure to follow any of the rules or regulations of the event or instructions of the event staff.
Consequences of Unacceptable Behavior
Unacceptable behavior will not be tolerated and could result in debarment from current, and/or any future BEMAS events. If a participant is seen engaging in unacceptable behavior, BEMAS may take any action they deem appropriate, up to and including expulsion from the event without warning or refund. If appropriate, local law enforcement may get involved.
Reporting Behavior
If you are the subject of, or witness to any violations of these Terms and Condition, you can contact us by sending an email to info@assetperformance.eu.
If necessary, conference staff are empowered to take appropriate actions that may include, but are not limited to, debarment from the conference without refund and/or involving venue security or local law enforcement.
The Terms and Conditions may be revised at any time by BEMAS and the terms are non-negotiable.
7. Views
The views expressed by any event attendee, speaker, exhibitor or sponsor are not necessarily those of BEMAS. All event attendees, speakers, exhibitors and sponsors are solely responsible for the content of any and all individual or corporation presentations, marketing collateral, advertising and online Web content.
8. General terms
THE ORGANISER HEREBY DISCLAIMS ALL WARRANTIES WITH RESPECT TO ASSET PERFORMANCE, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, TITLE AND NON-INFRINGEMENT. These terms and conditions constitute the complete understanding of the parties regarding the subject matter hereof. No amendment, modification or waiver of any provision of these terms and conditions shall be effective unless inwriting and signed by both parties. If any provision of these terms and conditions is held to be invalid or unenforceable, the remaining portions shall remain in full force and effect and such provision shall be enforced to the maximum extent possible so as to effect the intent of the parties and shall be reformed to the extent necessary to make such provision valid and enforceable. No waiver of rights by either party may be implied from any actions or failures to enforce rights under these terms and conditions. THE ORGANISER WILL HAVE NO LIABILITY FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM THESE TERMS ANDCONDITIONS. IN NO EVENT WILL THE ORGANISER ’S TOTAL AGGREGATE LIABILITY FOR ANY DAMAGES ARISING FROM OR IN CONNECTION WITH THESE TERMS AND CONDITIONS AND ASSET PERFORMANCE WHETHER IN ACTIONS BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE ORGANISER HAS BEEN NOTIFIED OF THE POSSIBILITY THEREOF, EXCEED FIVE HUNDRED EURO (€ 500). THE FOREGOING LIMITATIONS, EXCLUSIONSAND DISCLAIMERS ARE AN ALLOCATION OF THE RISK BETWEEN THE PARTIES AND WILL APPLY TO THE MAXIMUMEXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS IN ITS ESSENTIAL PURPOSE. The laws of Belgium will govern these terms and conditions. In event of a dispute arising out of or related to these terms and conditions, each party will give the other prompt notice of the dispute, and both will meet promptly for good faith discussions to try to resolve the matter. If that fails, parties hereby agree to apply the CEPANI Mediation Rules to the dispute. The place of the mediation shall be Brussels (Belgium). The proceedings shall be conducted in the English language. Should the mediation fail, the dispute shall be finally settled under the CEPANI Rules of Arbitration by one or more arbitrators appointed in accordance with the said Rules. The place of the arbitration shall be Brussels (Belgium), the arbitration shall be conducted in the English language. The arbitrator must enforce the terms of these terms and conditions and will have no authority to award any damages in conflict with or in excess of the limitations and exclusions set forth in these terms and conditions. All notices must be in writing and shall be effective three (3) days after the date sent to the other party’s address given herein.
9. Changes
These Term and Conditions may change. We adapt these Terms and Conditions to make sure the details of the registration process and the Attendee’s participation at ASSET PERFORMANCE are clear and transparent. So please revisit this page regularly. The latest update dates from May 18th 2022.
10. Questions or Complaints
If you still have questions or if you have complaints about our invoicing procedure or these Terms and Conditions, please contact info@assetperformance.eu and we will find an answer and/or solution.
VAT Policy
Information on VAT Rules for Conferences
According to EU VAT rules, admission to a conference is taxable where the event takes place, irrespective of where the customer or supplier is located. For Euromaintenance 4.0, it is Belgium. This means Belgian VAT will be added to your invoice.
If the invoice for the attendance at Euromaintenance 4.0 is addressed to a registered business, this VAT can be refunded. There are different rules to follow for VAT refunds for businesses based within the EU and for those businesses that are not based within the EU. More details and instructions how to reclaim a refund in the next chapters.
Private persons (whether or not residing in the EU) will have to pay the 21% VAT mentioned on the invoice and are NOT entitled to a VAT refund.
VAT Refunds for EU Businesses
As explained above, according to article 53 of the EU VAT Directive, the place of supply of admission to cultural, artistic, sporting, scientific, educational and entertainment events, and services ancillary to admissions are taxable where the event takes place, irrespective of where the customer or supplier is located. This means that also businesses and other organisations have to pay the 21% Belgian VAT mentioned on the invoice, but they might be entitled to a VAT refund in correspondence with their local VAT rules.
If your company is based in Belgium, Belgian VAT deduction rules & procedures apply for the VAT charged on the invoice.
If your company is based in Europe but not in Belgium, VAT is charged on your invoice according to article 53 of the EU VAT Directive. When you are charged VAT on business activities in an EU country where you are not established, you are entitled to have this VAT refunded through the authorities in the country where your business is based. You must claim this VAT refund online, following the procedures of the VAT authority in the country where your business is based. If you are eligible for a refund, the authorities will pass on your claim to the Belgian authorities. Attention: Applications for refund are to be submitted by 30th September of the calendar year following the refund period.
The VAT refund procedure is harmonised at EU level. More details on the VAT refund request procedure in your country in the vademecum on this web page: https://ec.europa.eu/taxation_customs/business/vat/eu-country-specific-information-vat_en
Here is a summary the obligations of your national tax authorities in order to facilitate the refund process: https://ec.europa.eu/taxation_customs/sites/taxation/files/resources/documents/taxation/vat/traders/vat_refunds/legislation_vat_refund_procedure.pdf
VAT Refunds for Non-Eu Businesses
Businesses not based in the European Union who incur VAT in connection with their activities in an EU country where they do not habitually supply goods/services (and so are not required to register for VAT) are entitled to deduct that VAT.
This ‘deduction’ is made by means of a refund from the EU country where they paid the VAT. Claimants must send an application to the national tax authorities in the EU country where they incurred the VAT. In the case of the Euromaintenance 4.0 conference, this is Belgium.
Non-EU businesses that wish to recover VAT paid in Belgium, must fill in the form 821 (see https://eservices.minfin.fgov.be/mym-api-rest/finform/pdf/3052) and submit it to:
Centre Etrangers - Team 6
Bd du Jardin Botanique 50, boîte 3429
B-1000 Bruxelles
foreigners.team6@minfin.fed.be
phone: +32 257 740 40
Remark: This unofficial English translation of form 821 can help to guide you through the form, but you can not use this English version to apply for the VAT refund. Due to Belgian legislation this needs to be done through the official form in Dutch, French or German .
The refund application must be submitted at the latest by 30 September of the calendar year following the year in which the purchase was made. It covers the period from January to December, to which a minimum term of three months applies, with the exception of the period just before the end of the year (i.e. the period from 1 November to 31 December).
For more information, please visit:
https://ec.europa.eu/taxation_customs/business/vat/eu-vat-rules-topic/vat-refunds_en
https://europa.eu/youreurope/business/vat-customs/refund/eu-businesses/belgium/index_en.htm
Codes of conduct
1. Application of these codes of conduct
These codes of conduct apply to all activities, services and supplies provided in the framework of the ASSET PERFORMANCE conference organised online on 25-26 October 2023, hereafter referred to as “ASSET PERFORMANCE” by V.Z.W. Belgian Maintenance Association (BEMAS), with registered office at Bd. A. Reyers 80, 1030 Brussels (Belgium), enterprise number BE0438.509.878, hereafter referred to as “ORGANISER”.
By registering for ASSET PERFORMANCE, each person attending or intending to attend ASSET PERFORMANCE, hereafter referred to as “Attendee”, and any third party taking care of the registration of the Attendee , acknowledges that he or she has read and agrees to these codes of conduct. We value the participation of our attendees, speakers, and exhibitors and expect the Attendee and all other conference participants to abide by these guidelines in order to make ASSET PERFORMANCE a professionally rewarding experience.
2. Conference Code of Conduct
The ORGANISER is dedicated to providing a harassment-free conference experience for all conference participants regardless of gender, sexual orientation, disability, physical appearance, race, or religion. We do not tolerate harassment of speakers, conference participants, or staff in any form during conference sessions, on the exhibit hall floor, or at any other officially sanctioned conference events.
The Attendee underwrites that all communications and interactions should be appropriate for a professional audience. Comments or images that are defamatory, slanderous, libellous, discriminatory (on the basis of age, religion, race, colour, creed, body size, gender or gender preference), obscene or constitute sexual harassment are prohibited. The Attendee is prohibited from verbally abusing or physically accosting the conference staff, speakers, or other conference participants. The Attendee and other conference participants violating these guidelines are expected to comply immediately and may be sanctioned or expelled from the conference without a refund or liability at the discretion of the ORGANISER. If the Attendee is being harassed, witnesses someone else being harassed, or have as other concerns should contact the ORGANISER immediately. The ORGANISER can be reached at any time via the registration desk.
3. Exhibit hall Code of Conduct
No one will be admitted to the exhibit hall without possessing a valid ticket. All exhibit hall attendees must be in the industry.
There is to be no solicitation of business on the exhibit hall floor by anyone other than confirmed exhibitors. Non-exhibiting companies and attendees selling on the show floor will be removed from the exhibit halle and not allowed to return. No one under the age of 18 is permitted in the exhibit halle, unless they are a student in the areas of expertise of the conference.
3. Video/Photo Release
Occasionally the ORGANISER may document the conference sessions and/or exhibit hall in video or photograph format for archival and/or promotional purposes. Unless this permission is revoked in writing to the ORGANISER, by virtue of attending the Attendee agrees to the use of their voice and/or image in such materials.
4. Compliance
The Attendee and other conference participants agree to comply with the rules of the conference facility and with all applicable laws and regulations.
The Attendee and other conference participants shall not enter into any discussion or conduct that may infringe applicable antitrust law. This applies not only to discussions in formal meetings and activities during ASSET PERFORMANCE but also to informal discussions taking place in the margins of ASSET PERFORMANCE.
5. Changes
These Codes of Conduct may change. We adapt these Codes of Conduct to make sure that the Attendee understands in a clear and transparent way what is expected from him/her by participating at ASSET PERFORMANCE. So please revisit this page regularly. The latest update dates from June 23rd 2022.
6. Questions or Complaints
If you still have questions or if you have complaints about these Codes of Conduct, please info@assetperformance.eu and we will find an answer and/or solution.
Privacy policy
By using the website www.assetperformance.eu, by using the Asset Performance app, by registering for the Asset Performance platform or by subscribing to the Asset Performance newsletter you pass on information that allows you to identify yourself as a person. This only happens when using these services, or if you give or have given permission for this to us or to third parties collaborating with us.
Your personal data will be processed in accordance with the provisions of the General Data Protection Regulation or 'GDPR'.
This privacy policy applies to the services of BEMAS – Belgian Maintenance Association vzw-asbl, as organiser of the Asset Performance conference. We are not responsible for the privacy policy of the partner organisations, other sites and sources that are connected to this website and the Asset Performance conference, but we refer to it so that you can find the necessary information.
By using the website www.assetperformance.eu , by using the Asset Performance app, by registering for the Asset Performance conference or by subscribing to the Asset Performance newsletter you accept this privacy policy.
Regarding the stored personal data, you always have the right to:
· request and to look into the data,
· to change (or have changed) the data,
· to deleted (or have deleted) the data.
This can be done for one or more entries in the different databases of BEMAS – Belgian Maintenance Association vzw-asbl, as organiser of the Asset Performance conference.
You can also ask to be removed from all databases of BEMAS – Belgian Maintenance Association vzw-asbl, as organiser of the Asset Performance conference. You will then be 'forgotten' and not contacted in any way by BEMAS – Belgian Maintenance Association vzw-asbl, as organiser of the Asset Performance conference.
If you make changes or delete data yourself, this is immediately effective. If you submit an application for changes, this will happen as soon as possible and at least within 30 days .
If you want to be removed from a database of one (or more) of the partner organisations connected to the Asset Performance conference, you will need to address the organisation(s) in question directly and apply the procedures stated in their respective privacy policy.
How do you claim your rights?
This can be done by clicking on a link at the bottom of the newsletter or emails or by simply sending an email to info@assetperformance.eu stating your request.
Always mention:
· First and last name of the person you wish to delete or change;
· E-mail address of the person you wish to delete or change;
· What changes you want to make or that you want the person to be deleted.
This is how we process your data
The data controller is:
· BEMAS – Belgian Maintenance Association vzw-asbl (not-for profit organisation and organiser of the Asset Performance conference)
Bd. A. Reyers 80 – BE-1030 Brussels - BELGIUM
Phone: +32 2 706 85 41
e-mail address: info@Asset Performance.org and info@bemas.org
Check the privacy policy of BEMAS...
Your personal data will be processed by the following data processors:
· BEMAS – Belgian Maintenance Association vzw-asbl (not-for profit organisation and organiser of the Asset Performance conference)
Bd. A. Reyers 80 – BE-1030 Brussels - BELGIUM
Phone: +32 2 706 85 41
e-mail address: info@assetperformance.eu and info@bemas.org
Check the privacy policy of BEMAS...
Al the above mentioned data processors process and store your data in a protected manner. They can use third party data processors to do so. All organisations are active in advancing the knowledge and insights in maintenance, reliability and asset management for the benefit of society and therefore have an legitimate purpose to inform practitioners that are professionally active in these fields about their initiatives.
For the sending emails concerning the practical organisation of the conference and the participant registration, the data processor Pheedloop is based in Canada. By subscribing to our newsletter you agree to the conditions of Pheedloop and the privacy policy of Pheedloop. Here too, your personal data is processed and stored in a protected manner.
For creating invoices for attending the conference, the data processor Exact is based in the Netherlands. By registering for the Asset Performance conference you agree to the conditions of Exact and the privacy policy of Exact . Here too, your personal data is processed and stored in a protected manner.
For use analysis of our website, we enable Google Analytics. Anonymous information about the use of our website is collected for this purpose. This information is not passed on to Google and is not used for marketing and advertising purposes.
Which data is collected?
Only those personal data are collected that are necessary to meet a certain part of our service or to send you information.
That can be:
· first name and name
· professional e-mail address
· job title
· work address
· work phone number
· VAT number of the company
· invoicing address
Some information is required in forms (usually marked with a *), this information is required to provide you with the desired service.
Other information - not marked with * - can be useful, but is not absolutely necessary. You choose whether you enter data here.
No marketing profiles are created based on automatic analytics or cookies placed (see below).
Why are your personal details stored?
Your personal data are used for a specific purpose (and only for that purpose) with the following legal grounds:
· Contact form: to meet your question, to give an answer (to execute assignment).
· Subscription to newsletter(s): to occasionally send you a newsletter with offers or information that may interest you (permission of the person involved) This newsletter will only be sent if there is interesting information for you, which can be news from the coffee world, tips about put and buy coffee and price promotions.
· Registration form: to be able to process your registration for the Asset Performance conference, to deliver the desired products and to be able to show you other services and initiatives that might interest you (commission and legitimate interest)
· Information request: to send you the information required (execute assignment)
An exception to this can only be made with your explicit permission.
How long will your data be stored?
Personal data is stored for as long as is necessary to provide you with the service that you yourself activated or for which you gave permission. Your personal data is kept up to 5 years after the last use.
Transfer to third parties
By registering for the Asset Performance conference, you give permission to the organisers to publish your name, the name of your employer and your job title in a publicly accessible attendance list made available in different forms (digital, online, printed).
Further, the Attendee agrees that the ORGANISER may use his/her name, job title and contact information such as email address: (a) to be able to process the registration for the ASSET PERFORMANCE conference, to deliver the desired products and to be able to show you other services and initiatives that might interest you (commission and legitimate interest); (b) to invite the Attendee to participate in optional satisfaction surveys and feedback; (c) to send the Attendee any information required (execute assignment); (c) to occasionally send you a newsletter with offers or information that may interest you (permission of the person involved); (d) to inform exhibitors, sponsors and other (media)partners, when the Attendee consented to do so, by registering for sessions and visiting live or virtual booths; (e) to inform sponsors of your presence at the virtual conference and at their respective sessions. The Attendee can also be contacted for an Appointment, in which case their data is available to people who want to make an appointment with them.
Any other personal data will not be passed on to third parties unless you explicitly consented to do so. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our services and information provision and if they can guarantee the secure storage of personal data with guarantee for your privacy.
Your personal data will only be passed on if this is necessary for the purpose for which you gave your consent and provided the personal information, or if this is legally required and permitted (for example in the context of a legal investigation).
Among other, a third party is engaged for:
· providing IT infrastructure (including accounting software, CRM software ...);
· the provision (and distribution) of newsletters and invitations.
If you give your explicit permission for this, your personal contact data will be shared with third parties , for example: the media partners or the companies you visit at the exhibition and have scanned your badge. You have the right to revoke this consent at any time, without this affecting the lawfulness of the processing for its cancellation.
We do not provide personal data to parties located outside the EU, except Mailchimp and Google.
Minors
We have absolutely no intention to collect data about website visitors who are underage, even if they have permission from parents or guardians. However, we can not check whether a visitor is a minor. Therefore, make sure that you are involved in the online activities of your underage children to prevent their data from being processed by us or our partners.
Data security
The computers and internet connections on which your personal data is stored and transported are protected against hacking, installing malware and other improper use. The computers and the network can only be logged in with a username and password.
Anyone who can view or know your personal data on behalf of the data processors mentioned above is bound to confidentiality of that information.
A backup is made of the personal data in order to be able to recover it in the event of physical or technical incidents.
All employees of the data processors mentioned above have been informed about the importance of the protection of personal data and privacy.
Automatic storage of non-personal data
During a visit to this website, data is automatically stored about the use of the website . These are only non-personal and anonymous data (for example, your IP address is not tracked). We analyse this information with Google Analytics (read the privacy policy of Google and Google Analytics for more information) to improve our website, however no personal information is kept or transmitted to Google and to other third parties.
Cookies
This website uses functional and analytical cookies. This happens anonymously. Read more about the cookie policy in the privacy policy of Pheedloop, the data processor for the Asset Performance conference website and apps.
In short: functional cookies make the website work better, analytical cookies tell something about how the website is used. Pheedloop, and the data processors mentioned above that use the Pheedloop Applications (website and apps) to organize and manage the Asset Performance conference, and therefore collect several types of information from and about End-Users, including Personal Information that identifies an End-User as an individual, and Other Information that does not reveal a person’s identity.
You can turn cookies off and on in your browser settings and also clear them.
Facebook, Twitter and other social media
On this site are share buttons for social media networks. The code behind these buttons places - when used - a cookie on your computer. The privacy rules of the social networks apply here. We have no influence or responsibility for what these networks do with your personal data. We also have no control over how other users of social media use your information after you have shared something that is on our website.
Changes
This Privacy Statement may change. We adapt the rules and conditions to protect your privacy as well as possible and to deal with your personal details in a transparent manner. So please revisit this page regularly. The latest update dates from June 23rd 2022.
When something does go wrong ...
We handle your personal data as carefully as possible and keep it secure. In the unlikely event that something does go wrong, we will inform you as soon as possible and do everything possible to limit the damage that might arise.
The intentional or unintentional release of your personal data and information due to for instance, but not limited to, data theft, data leaks or mailing mistakes, can not give rise to any form of indemnification or damage claims to the data controller nor the data processors mentioned above.
Complaints
If you still might have complaints about our use of your personal data despite our precautionary measures, please contact info@assetperformance.eu or info@bemas.org and we will find a solution.