Sitech Services wins Asset Performance 4.0 Award

Antwerp, 27 October 2021 – This evening at the Asset Performance 4.0 Conference, BEMAS, the Belgian Maintenance Association, awarded the third Asset Performance 4.0 Award. Out of the 3 finalists, Sitech Services was crowned as the winner live in the Queen Elisabeth Hall in Antwerp. Participants could also follow the show online.

Remotive: The biggest surprise

Remotive decided to ditch their pen and paper method for document inspection and reparation reports. Instead, they decided to embrace digital technology. Remotive decided to develop their own application for this process to improve efficiency and save time. As a result, Remotive technicians can now concentrate on their core activities of inspecting and repairing equipment, without wasting time filling out an old-fashioned pen and paper report after every job.

The jury found that Remotive was the most surprising entry this year. President of the jury Erwin Bovyn said: “We were really charmed by the down to earth approach and realistic approach of how they introduced this digital solution to make reports and were very well aware of the impact that this had on their organisation, their performance and on the customer satisfaction.” It was a pleasant surprise for the jury that this 4.0 development focuses mainly about the technicians on the terrain. In short, a pragmatic and efficient solution.

Saudi Aramco: Digitalisation as a way of living

Saudi Aramco is the world’s largest oil company. In recent years, the plant has been facing challenges, including equipment tripping and unplanned outages. The Mean Time Between Failure (MTBF) was low and the maintenance policy they had in place was mainly reactive. Due to the implemented changes in their new Condition Monitoring & Prediction Dashboard, Saudi Aramco can now make informed decisions, and increase equipment availability and reliability.

“Saudi Aramco came up with a very strong case which showed their possibilities and progress in the digital world,” says the jury. “We saw some interesting use cases with still some room for improvement. The main thing we remember is the strong support of their management and the fact that it is a way of living for them, not just a test or a proof of concept.”

And the winner is… Sitech Services

Ultimately, the jury decided that Sitech Services takes the award home. Sitech Services’ highly innovative digital solution enables businesses to apply condition-based monitoring strategies. The inhouse system provides a service dashboard that allows maintenance teams to get all the information they need about the condition of plant and machinery.

Initial challenges, such as bad connectivity of IIoT sensors, were swiftly overcome and the Sitech Services team now provide clients with a first-class service that helps them to reduce asset downtime and minimize maintenance costs.

The jury concluded that the cases that were shown by Sitech Services were the most relevant for the criteria of this award. Erwin Bovyn explains: “Sitech Services has developed a mature product with a very high degree of digitization, with an approach that includes machine learning and self learning aspects, that truly were eye-openers. They created very impactful results. A very strong point is that their algorithms are linked to the engineers in the field.” The jury concludes that Sitech’s approach is a very comprehensive and accurate approach to maintenance using artificial intelligence. Sitech Services takes the time and trouble to verify and double check everything in the field, where maintenance teams and engineers can give their input. An ideal combination and a deserved winner of the Asset Performance 4.0 Award 2021.

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